Natural Language Processing
The Natural Language Processing (NLP) engine takes unstructured narrative text and converts it to data to provide more organized and intelligent coded chief complaints.
The patient’s presenting problem, or reason for visit, is captured as input into the NLP engine. The engine then delivers, via API, the list of found coded chief complaints and the associated metadata; e.g., acuity or urgency, body system, ICD9, ICD10, SNOMED code and other values.
A patient’s chief complaint(s) can be elicited from a variety of sources including an answering service message to providers, healthcare apps, medical kiosks, patient email to providers, patent messaging, via patient portal, to providers, search engines and an electronic medical record where the reason for visit is collected by both registration personnel and triage nurses.