Markets Served | Electronic Health Records (EHR)
Provides an acuity-ranked list of coded chief complaints for the medical provider
In an electronic health record which includes a patient portal, a patient may type in a message to his or her doctor. The integrated Natural Language Processing engine can extract the chief complaint along with the associated acuity or urgency and ICD10 code. This additional information, along with the patient’s comments about why they are requesting a call with their physician, gives the provider a heads-up on urgent situations and also jump starts their documentation.
Reliable, turnkey front-end solution that improves the physician’s workflow
Quality documentation and ease of use are two things providers look for in an EHR. By integrating Natural Language Processing and Rapid Medical History into an EHR, both of these goals can be accomplished. In a patient messaging portal, a patient could type in a message to his or her doctor and the integrated Natural Language Processing engine would extract the chief complaint. The application from within the patient portal could then ask the patient if they would be willing to answer additional questions about their problem or condition. The application would then use the integrated Rapid Medical History to capture additional responses. The data driven results would then be passed into the EHR and on to the provider. What was once a simple request for a visit based on a symptom or two is now clinically important data answering questions the provider will want to know.
Supports client engagement and patient satisfaction
Many electronic health records have patient portals and EHR companies are looking for ways to increase the utilization of their portals. By providing tools to the physician allowing him or her to be more efficient in processing symptom-based requests and providing a differential diagnosis, patients are more likely to be satisfied with the encounter and stay engaged with the patient portal. And, with the integration of Health Navigator components into the EHR, the Rapid Medical History and Diagnosis Engine results can even be combined into the patient’s portal.