Markets Served | Consumer e-Health
Delivers patient-friendly and consistent health information to patients
The Health Navigator modules of Natural Language Processing, Clinical Documentation Support and Diagnosis Engine combine to provide a powerful symptom checking application. Questions regarding symptoms are displayed in patient friendly language and can be presented in groups or individually. Since the content is being consumed via API into your application, you can choose how to present the health information to patients. The database also provides information for every diagnosis regarding what type of provider/specialist they should see and where the particular condition can be seen and handled; urgent care vs retail clinic, for example.
Provides a standardized and structured call flow
The Health Navigator suite of products provides a standardized call flow yet completely configurable user interface. The product components are delivered via API allowing you to build the content into your existing application. A standardized call flow ensures that no matter who is speaking with the patient, the information will be documented in the same manner.
Positions e-Health providers as leaders in clinical quality
We know that every medical encounter begins with a chief complaint – why are you seeing the doctor? Through use of Natural Language Processing to capture the patient’s complaint(s), a coded chief complaint is presented to the provider also providing them with the associated ICD9, ICD10 and SNOMED codes. Along with the 16,000 alternate terms (including Spanish alternate terms) in the database, the provider is assured of accurate coding and documentation. The database also contains 5,000 PubMed references that cross-walk back to the diagnosis and over 20,000 credible Internet resources that are cross-walked back to the chief complaint.