Client Partners


With the integration of Health Navigator’s established clinical vocabulary and symptom checker technology, Microsoft’s new health bot technology can use layperson language to ask patients about their main symptoms or problems, inquire further with relevant follow-up questions, and suggest care options and possible causes.

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MDLIVE is a leading provider of telehealth services providing telehealth, online and on-demand healthcare that benefits consumers, employers, payers, hospitals, physician practice groups and accountable care organizations. Headquartered in Sunrise, Florida, MDLIVE works with Board Certified physicians and therapists, nationwide to provide 24/7 connected care.

Avizia partners with providers to deploy and power system-wide telehealth. To do this, Avizia combines a collaborative approach with a market-leading telehealth solutions suite that scales across the continuum of care. Trusted by eight of the top 10 IDNs in the nation and one in four U.S. hospitals, Avizia empowers providers to deliver unparalleled access and clinical excellence to patients.

Lytic’s technology is the gateway to a fully consumerized healthcare experience that properly fulfills demand for health services. Healthcare’s consumer experience is broken. Consumers want to be able to shop for options and value a convenient, cost transparent, and frictionless interaction. Lytic is building a revolutionary healthcare user experience, helping health systems meet the demands of the modern consumer.

Lytic’s Clearstep matches symptom descriptions to the right points of care using Health Navigator clinical content, then providing recommendations that encompass price, network status, outcome ratings, and wait times, making it easy for patients to choose and schedule the care they need. Lytic is bringing the consumer experience we’ve come to love and expect in other industries to healthcare, helping systems enhance continuity of care and improve the customer experience.

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Global Excel is a worldwide premium medical cost containment company, providing services to a broad range of market segments. Our partners trust our expertise in controlling healthcare costs for the management of their claims dollars as well as our ability to provide a superior member experience.

Rush is an academic health system whose mission is to improve the health of the people and the diverse communities it serves through the integration of outstanding patient care, education, and research and community partnerships. The Rush system comprises Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, the College of Health Sciences and the Graduate College.

Clients - CarePortMD

The CarePortMD platform combines telemedicine, clinical decision support and health care logistics to empower patients with mobile access to patient-centric care at the right time, place and price. We enable a rapidly expanding network of organizationally-distinct providers with tools to work collaboratively to meet the ongoing healthcare needs of better-engaged, better-informed patients.

Pager is a mobile-first, AI-powered solution that is changing how people connect with and navigate healthcare. Headquartered in New York City, Pager was founded by a group of experienced tech entrepreneurs and healthcare executives, and is backed by leading venture investors. For more information, visit

NextGen Health Solutions is the home of innovative healthcare solutions based in the Silicon valley of England (Thames Valley Park, Reading). NextGen believes in providing intelligent IT systems capable of deep learning and incorporating “intelligence and innovation” into healthcare delivery systems. NextGen works in conjunction with a team of Medical Fellows and Clinicians who aid in the development of cutting edge healthcare solutions that will revolutionize the healthcare industry and patient healthcare standards.

Tyto Care is transforming primary care by putting health in the hands of consumers. The company seamlessly connects people to clinicians to provide the best virtual home examination and diagnosis solutions.

Tyto Care’s solutions are designed to enable a comprehensive medical exam from any location and include a hand-held modular tool for examining the heart, lungs, skin, throat, ears and body temperature; a complete telehealth platform for sharing exam data, conducting video exams and scheduling visits; a cloud-based data repository with analytics; and built-in guidance technology and machine learning algorithms to ensure accuracy and ease of use. The Tyto platform also allows for simple integration with EHR electronic health records systems and other telehealth platforms.

The Medical Concierge Group (TMCG) is a digital health company in Africa that connects patients to healthcare providers and services using mobile technology. TMCG provides an end-to-end Telemedicine service initiated with a doctor or chatbot teleconsultation followed with on-demand lab sample pick up, medicine delivery and follow up on outcomes.

ClearTriage is a leading provider of decision support software for telephone triage nurses. ClearTriage uses clinical guidelines from Drs. Barton Schmitt and David Thompson in an easy-to-use, online system that stores the call note in any EHR. ClearTriage includes After Care Instructions from Health Navigator that can be sent to the patient to reinforce the care advice discussed during their call.

Keona Health produces Health Desk, the telephone and online customer experience software for Health Care. With Health Desk nurses can triage calls with evidence-based guidelines, staff can intelligently schedule according to your providers’ preferences and patient’s geo-location, physicians can accept telemedicine visits, and more. Health Desk is fully integrated into your electronic health record and telephone IVR software. It lets you insert your own workflow rules and scripting right into the app, reducing errors, easing training, and improving employee retention, all while tracking key service metrics like first call resolution and total resolution time.

Carenet has been helping major healthcare organizations by providing 24/7 expert care advocates, clinical support, and proactive outreach that motivates consumers to make better healthcare decisions – positively impacting both cost and quality outcomes.


selfcare website photo

Self Care Decisions distributes a Symptom Checker for use on websites, in mobile apps and within patient portals.  The Symptom Checker is a consumer-friendly version of the nurse triage protocols used by more than 90% of nurse advice lines in North America. The content is evidence-based and written by Drs. Barton Schmitt and David Thompson. The Symptom Checker helps parents and other adults evaluate symptoms and determine the proper action to take, if any.  The value of the Symptom Checker tool is to support healthcare decision-making and provide step-by-step self care instruction for symptoms which can be managed at home.  The content is reviewed and revised annually by the authors and a panel of expert reviewers.  More topics are added every year.